Independence from Membership Companies
Resell Holidays is an independent service provided by Nattar Innovators LLP. We are not affiliated with, endorsed by, authorised by, or in any way officially connected to:
- Club Mahindra Holidays (Mahindra Holidays & Resorts India Ltd)
- Sterling Holidays Resorts (India) Ltd
- Any other holiday membership company or resort chain
Any transfer of membership ownership must ultimately be approved by the respective membership company (Club Mahindra Holidays or Sterling Holidays) in accordance with their own policies and procedures. Resell Holidays has no control over, and cannot guarantee, the membership company's approval or timelines.
Membership company policies regarding transferability, ASF dues, balance entitlements, and transfer fees are subject to change at the membership company's sole discretion. Resell Holidays is not responsible for any such changes.
Valuation is an Estimate Only
The membership valuation displayed on our platform is an estimate based on current secondary market rates maintained in our internal pricing database. It is calculated using the information you provide, including membership type, category, expiry date, balance years, and maintenance dues status.
The final confirmed price may differ from the estimate for the following reasons:
- Actual balance weeks or expiry date differs from what was entered
- Outstanding ASF or maintenance dues that were not disclosed or known at the time of valuation
- Changes in secondary market demand or pricing during the mandate period
- Membership company restrictions that affect transferability or value
- Co-applicant complications or legal encumbrances on the membership
Valuations are valid for 90 days from the date of mandate signing. Any revision will be communicated to you in advance and will require your consent before proceeding.
No Guarantee of Sale
While Resell Holidays makes every effort to find a suitable buyer for your membership through our online and offline channels, we do not and cannot guarantee that a buyer will be found within any specific timeframe or at all.
- Finding a buyer depends on market demand, membership type, pricing, and availability of interested buyers at the time
- Some memberships may take longer to sell than others based on their category, location preferences, and asking price
- We do not commit to any specific timeline for completing the resale
- If a suitable buyer is not found within the 90-day mandate period, we will discuss renewal or revision of the mandate with you
Accuracy of Information Provided
The valuation, mandate, and all services provided by Resell Holidays are based entirely on the information you submit. You are solely responsible for the accuracy and completeness of all information provided.
- If you enter incorrect membership details (wrong expiry date, wrong category, wrong membership number), the valuation will be inaccurate and the final price may differ significantly
- Providing false information may result in cancellation of the mandate and exclusion from our platform
- If undisclosed ASF dues, legal disputes, or encumbrances are discovered after mandate signing, these will be adjusted from your agreed selling price
- You must be the rightful legal owner of the membership — selling a membership you do not own is a legal offence
Limitation of Liability
To the fullest extent permitted by applicable law, Nattar Innovators LLP (Resell Holidays) shall not be liable for any of the following:
- Any loss arising from a delay or failure in the membership transfer process caused by the membership company
- Any loss arising from changes in membership company policies regarding transferability or ASF dues
- Any indirect, consequential, or incidental loss including loss of profits, opportunity, or anticipated savings
- Any damage arising from third-party system failures (banking systems, SMS providers, government portals)
- Any loss resulting from your provision of inaccurate or incomplete information
- Any disputes between you and the membership company (Club Mahindra, Sterling Holidays, etc.)
- Any unauthorised access to your data resulting from a security breach beyond our reasonable control
Our maximum total liability to you in connection with any specific transaction shall not exceed the agreed selling price of that particular membership.
Third-Party Services
Our platform uses the following third-party services to deliver our service:
- SMS / OTP delivery: We use an external SMS gateway provider (such as SAP Teleservices or equivalent) to deliver OTPs. We are not responsible for delays in OTP delivery caused by the SMS provider or telecom network
- Web hosting: Our platform is hosted on Hostinger servers. Service interruptions caused by the hosting provider are beyond our control
- Membership company portals: The actual membership transfer is processed through Club Mahindra Holidays' or Sterling Holidays' own online portals and systems. We have no control over those systems, their uptime, or their processing timelines
- Payment systems: Bank transfers and cheque payments are subject to the respective bank's processing times and policies
Our website may contain links to external websites for reference purposes. Resell Holidays is not responsible for the content, accuracy, or privacy practices of any external websites.
Website Availability
We make every effort to ensure our platform is available at all times. However, we do not guarantee uninterrupted or error-free access to our website or services.
- The platform may be temporarily unavailable due to maintenance, upgrades, or technical issues
- We are not liable for any loss or inconvenience caused by such temporary unavailability
- We recommend completing your valuation and mandate submission in a single session where possible
- Sessions expire after 30 minutes of inactivity — if your session expires, you will need to log in again via OTP
Information on our website — including pricing tables, FAQs, and blog content — is provided for general information only and may not always reflect the most current market conditions. Always contact our team for the most up-to-date information.
Fraud Warning
- We will NEVER ask you to pay any money upfront — no registration fees, no advance charges, no processing fees
- We will NEVER ask you to transfer money to any individual's bank account — all payments from us to you are made only after transfer completion
- We will NEVER ask for your net banking credentials, UPI PIN, or banking OTPs
- We will NEVER contact you from personal mobile numbers — our official contact is 76 0380 0484
- We will NEVER send you links via WhatsApp asking you to pay
Similarly, be aware that several unrelated companies may use similar names. Always verify you are on the correct website: www.resellholidays.com. Check the URL in your browser before entering any personal information.
No Legal or Financial Advice
Nothing on this website or communicated by our team constitutes legal advice, financial advice, or investment advice.
- The membership valuation provided is a market estimate only and should not be relied upon as a formal financial appraisal
- If you have legal questions about your membership (ownership disputes, co-applicant issues, inheritance, court orders), you should consult a qualified legal professional
- If you have tax implications arising from the sale of your membership, you should consult a qualified chartered accountant or tax advisor
- Resell Holidays team members are resale facilitators, not legal professionals, and their guidance does not constitute legal or financial advice
Jurisdiction & Governing Law
This disclaimer and all matters relating to it are governed by the laws of the Republic of India. Any disputes arising from or relating to this disclaimer or the use of our services shall be subject to the exclusive jurisdiction of the courts of Trichy (Tiruchirappalli), Tamil Nadu, India.
By using our platform and services, you agree that you have read this disclaimer in full, that you understand it, and that you accept its terms as a condition of using our service.
Resell Holidays reserves the right to update this disclaimer at any time. The latest version will always be available at www.resellholidays.com/disclaimer/
Questions or Concerns?
If anything in this disclaimer is unclear or you have questions before proceeding, please reach out to us.